What is Cash Out?
Cash Out allows you to secure a profit or limit a loss before the event concludes.
How can I check if my bet is eligible for Cash Out?
In the sportsbook section of the browser, select 'My Bets' from the menu on the left-hand side. This will display your active bets, highlighting those that are eligible for Cash Out.
How do I use Cash Out?
Cash Out options are offered in real-time for your active bets, based on current market prices. When you're ready to cash out, navigate to the Cash Out page and select the desired amount.
Click the 'Cash Out' button to confirm.
A progress bar will appear while your Cash Out is being processed. Stay on the page until you see a confirmation message indicating the process is complete and successful.
Why is Cash Out Suspended?
Cash Out may be temporarily unavailable for several reasons:
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Market Restrictions: Some markets, such as football handicap markets, do not offer Cash Out options.
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Non In-Play Markets: If the market you made the bet on isn't available for Live betting, then the cash-out option will not be available.
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Player-Specific Situations: For football bets, if the player you backed is on the bench, Cash Out will be suspended until they are active on the pitch.
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Market Suspensions: Temporary suspensions may occur due to match incidents or price updates, such as goals, VAR decisions, break points, or other significant events. Bets involving multiple in-play games may experience more frequent suspensions, requiring additional patience.
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Third-Party Coverage Issues: If the event's coverage by a third-party provider is interrupted or discontinued, odds and Cash Out functionality may be impacted.
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Technical Issues: Problems with your browser cookies or settings may also temporarily disrupt Cash Out availability.
Why Wasn't My Cash Out Successful?
Cash Out offers are not always guaranteed. If there is a sudden significant change in market prices, your Cash Out may fail. When a Cash Out is successful, you will see a "Success" message. If it fails, a "Failure" message will appear, and a new Cash Out offer will be generated.
How Does Cash Out Work with Free Bets?
The cashout feature is not available for free bets.
When Will I Receive My Money?
If your Cash Out is successful, any winnings will be credited to your account immediately.
Can a Cash Out Bet Be Re-Settled?
In some cases, bets may be re-settled. This can lead to adjustments being made to your account balance to reflect the updated settlement.
Why Did I Receive a Different Amount Than Expected When Cashing Out?
Cash Out values are determined by live market prices, which can fluctuate constantly. This means the amount you receive may differ from the initial displayed value.
If a Cash Out fails or is only partially successful, a new Cash Out offer will be provided based on the current market conditions and your updated bet position.